It is important for us to be able to depend on you to fulfill certain requirements so we know that we have the staff needed to continue the 24-hour crisis line. Please read the following agreement that will be signed upon successful completion of the volunteer training.
- I agree to serve a minimum of one year.
- I agree to cover a minimum of four shifts per month, with at least one of them being either a Saturday or Sunday shift. I understand that if I am not able to cover a weekend shift, I will be required to cover 6 shifts throughout the month. Shifts run from 4pm-8:30am Monday through Friday, and 9am-9pm Saturday, Sunday, and holidays. One complete weekend may be considered your months commitment.
- I agree to call into the office prior to beginning my shift to check with staff and to let them know how I may be reached. I also agree to call the office the following morning by 9:00am (or Monday for weekend shifts) to update the staff on the calls I received.
- At any point in time I may request to work in other areas of this agency. It is expected that I attempt to complete at least 6 months of on-call rotation prior to switching roles.
- I agree to attend the monthly meetings for continuing support and education. It is mandatory that I complete 6 hours of training time for each year of service. It is strongly recommended that I attend at least one meeting per quarter; it is requested that I attend as many as possible.
- To the best of my ability, I agree to keep updated on policies, protocols, and procedures, and to document all client calls accurately.
- I am aware that I may contact the office staff or the Direct Services Coordinator directly to inquire about any problems and issues that may arise throughout my service to WCS.
- I agree to notify the Direct Services Coordinator if I am unable to fulfill the responsibilities outlined in this agreement.
- I agree to discontinue my volunteer participation and/or association with the agency if a conflict of interest exists or arises (e.g. receiving services from a crisis intervention agency for issues relating to domestic or sexual violence. It is expected that clients of the agency will not serve as volunteers and that volunteers will have reached a resolution of any personal issues with domestic or sexual violence that might affect the delivery of service).
I am aware of the volunteer commitment and agree to all of the requirements and responsibilities listed above.
Volunteer Signature:______________________________ Date:______________
Witness/Staff Signature:___________________________ Date:______________
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